Privacy Policy

Last updated: June 2026

1. Who We Are

Chanoly Noodle ("we", "us", "our") operates the website at chanolynoodle.com and our restaurant locations in Addis Ababa, Ethiopia. We are committed to protecting your privacy and handling your personal data responsibly.

If you have any questions about this policy, contact us at Chanolynoodle@gmail.com.

2. Information We Collect

We may collect the following types of personal information:

• Contact information — your name, email address and phone number when you fill out our contact form or make a reservation.
• Messages — the content of messages you send us through our contact form or by email.
• Usage data — pages visited, time spent on site, browser type and general location (country/city level), collected automatically via analytics tools.
• Cookies — small files stored on your device to remember your preferences and improve your experience.

We do not collect payment card details through this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, feedback and catering requests.
• Improve our website, menu and customer experience.
• Send you updates or promotions if you have opted in (you can unsubscribe at any time).
• Comply with legal obligations.

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Cookies

Our website uses cookies to understand how visitors use our site (analytics) and to remember your preferences. You can control or disable cookies through your browser settings. Note that disabling cookies may affect how some parts of the site function.

We use Google Analytics to collect anonymised usage data. You can opt out using the Google Analytics opt-out browser add-on.

5. Data Retention

We retain contact form submissions and email correspondence for up to 24 months, after which they are securely deleted unless we are legally required to keep them longer.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for any processing based on consent at any time.

To exercise any of these rights, email us at Chanolynoodle@gmail.com and we will respond within 30 days.

7. Third-Party Links

Our website may contain links to external sites (such as Instagram and TikTok). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact

For any privacy-related questions or requests, please contact us:

• Email: Chanolynoodle@gmail.com
• Phone: +251 97 337 7373
• Address: Meskel Flower, Sinoma Building, 5th Floor, Addis Ababa, Ethiopia